Privacy Policy
In accordance with the EU General Data Protection Regulation (GDPR / DSGVO)
1. Data Controller
The controller responsible for the processing of personal data on this website is:
Audio Pill GmbH
Schulenburger Landstraße 117
30165 Hannover, Germany
Email: info@ampulesoft.com
2. Information We Collect
We process personal data only to the extent necessary to provide a functional and content-rich website, our products, and our services.
- Server log files: IP address, browser type, operating system, referrer URL, time of access (technically necessary).
- Order data: name, billing address, email, payment details (processed via our payment provider, see section 5).
- License activation: license key and basic device identifier when the plugin is activated and verified online.
- Email enquiries: any data you voluntarily provide when contacting us by email.
3. Legal Basis
We process your data based on the following legal grounds under Art. 6 GDPR:
- Art. 6 (1) (b) — performance of a contract (e.g. processing your order, delivering license keys).
- Art. 6 (1) (c) — legal obligations (e.g. tax and bookkeeping requirements).
- Art. 6 (1) (f) — legitimate interests (e.g. operating a secure website, fraud prevention).
- Art. 6 (1) (a) — your consent (e.g. for non-essential cookies).
4. Cookies
Our website uses only the cookies that are strictly necessary for the site to function. Non-essential cookies (e.g. analytics) are set only after you give your explicit consent via our cookie banner. You can withdraw your consent at any time by clearing the website data in your browser.
5. Third-Party Services
We use the following third-party processors. Each is bound by a data processing agreement (DPA) where required.
- Stripe Payments Europe, Ltd. — payment processing. Privacy policy: https://stripe.com/privacy
- AmpuleSoft license server — license key generation, verification and activation. Operated by us; data stays within the EU.
- Email delivery provider — used to send order confirmations, license keys and support replies.
6. Data Retention
We retain personal data only for as long as necessary for the purposes described above, or for as long as required by statutory retention obligations (typically 6–10 years for accounting records under German law).
7. Your Rights
Under the GDPR, you have the right to:
- access your personal data (Art. 15 GDPR);
- request correction of inaccurate data (Art. 16 GDPR);
- request deletion of your data (Art. 17 GDPR);
- request restriction of processing (Art. 18 GDPR);
- data portability (Art. 20 GDPR);
- object to processing (Art. 21 GDPR);
- withdraw consent at any time (Art. 7 (3) GDPR).
To exercise these rights, please contact us at info@ampulesoft.com.
8. Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you believe that the processing of your personal data infringes the GDPR.
9. Changes to this Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The current version will always be available on this page.